ABOUT US
Our Leadership Team
Jon Ritchie
CEO
3883 36th St SE | Grand Rapids, MI 49512
Dale Ritchie
Vice President
3883 36th St SE | Grand Rapids, MI 49512
Rob Kowalewski
President
3883 36th St SE | Grand Rapids, MI 49512
Jeff Hess
Executive Vice President
616 Beatty Road Ste. J | Monroeville, PA 15146
Tom Moore
Account Executive
3883 36th St SE | Grand Rapids, MI 49512
Ron Brenner
Account Executive
3883 36th St SE | Grand Rapids, MI 49512
Cathy Greenwood
Sales Manager, Northern Ohio
1410 Highland Road Suite 10 Macedonia, OH 44056
Lynn Lawrence
Sales Manager, Southern Ohio and Kentucky
336 Production Court Louisville, KY 40299
Diane Malenke
Sales Manager, Illinois
1229 Rand Road Des Plaines, IL 60016
52
Sales
5
Customer Service
7
Chefs
Ritchie Marketing Inc.
MISSION
We will strive to be the best broker in our marketing area. We will provide for our principles and customers an aggressive approach with the highest level of customer service and professional relationships with integrity and honesty.
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GUIDING PRINCIPLES
Our team operates under some very simple but completely encompassing principles:
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Treat our customers, vendors and team members with honesty and integrity.
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Take care of the needs of the customer.
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Make sure our vendor gets the order.
HISTORY
Ritchie Marketing came about with the merger of two brokerages: Great Lakes Meat & Deli and Ritchie & Associates. On January 1, 2003, the ownership merged the two
organizations together to provide both the vendor and distributor community a diversified and aggressive sales organization to sell their product lines to the marketplace.
From 2006 through 2018 Ritchie Marketing acquired five smaller brokerages. Three of the brokerages were in Michigan, one was in Indiana and one was in Pittsburgh. These were strategic moves to take on specific lines in our marketplace that would add value to our sales team’s offerings at the operator level.
As of February 2024, we have fifty-two sales professionals working within our organization. While our main office is in Grand Rapids, MI, we also have satellite sales office locations in Wixom, MI (Detroit) Cleveland, OH Cincinnati, OH, Pittsburgh, PA, Indianapolis, IN, Chicago IL and Louisville KY. We also have field personnel in Toledo, Columbus, Nashville, South Bend and Milwaukee. In addition to our sales team, we also have five phenomenal inside sales and customer service personnel to assist the sales force.
As of the end of 2023, we have had 16 record years out of the last 17 years!
"It’s our people who really perform, from our knowledgeable and thorough customer service staff,
to our street-support sales team. They are the reason we have continually earned top sales awards
from our packers since the inception of our company. When you work with us, you benefit from years
of relationships built throughout the Midwest, relationships built upon performance, trust, and good faith."